Terms and Conditions

Welcome to the website for PHOENIX CAR RENTAL, www.phoenixrentalcars.com. This website serves as an information service and is owned and operated by agents of PHOENIX CAR RENTAL. By visiting and accessing the information and resources provided, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as “User Agreement’) along with the terms and conditions as stated in our Privacy Policy, please refer to the Privacy Policy section on this website for more information.

This agreement is in effect as of December 19, 2016.

PHOENIX CAR RENTAL reserves the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct

By visiting this website and accessing the information and resources provided, either directly or indirectly (hereafter referred to as “Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations, and generally accepted online practices or guidelines.

Wherein, you understand that:

  1. Accessing (or attempting to access) the PHOENIX CAR RENTAL Resources by any means other than through the means provided is strictly prohibited. You specifically agree not to access (or attempt to access) any Resources through any automated, unethical, or unconventional means.
  2. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected is strictly prohibited.
  3. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
  4. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
  5. You agree to indemnify and hold harmless PHOENIX CAR RENTAL and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement. PHOENIX CAR RENTAL reserves the right to take over exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested.

Limitation of Warranties

By using the PHOENIX CAR RENTAL website (www.phoenixrentalcars.com), you understand and agree that all Resources we provide are “as is” and “as available.” This means that we do not represent or warrant to you that:

    1. The use of PHOENIX CAR RENTAL Resources will meet your needs or requirements.
    2. The use of PHOENIX CAR RENTAL Resources will be uninterrupted, timely, secure or free from errors.
    3. The information obtained by using phoenixrentalcars.com will be accurate or reliable, and
    4. Any defects in the operation or functionality of any PHOENIX CAR RENTAL Resources provided will be repaired or corrected.

Furthermore, you understand and agree that:

  1. Any content downloaded or otherwise obtained through the use of phoenixrentalcars.com is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
  2. No information or advice, whether expressed, implied, oral or written, obtained by you from phoenixrentalcars.com or through any Resources provided shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against PHOENIX CAR RENTAL shall be limited to the amount you paid, if any, for use of products and/or services. PHOENIX CAR RENTAL will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

All content and materials available on PHOENIX CAR RENTAL’s website www.phoenixrentalcars.com, including by not limited to text, graphics, website name, code, images, and logos are the intellectual property of PHOENIX CAR RENTAL and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by PHOENIX CAR RENTAL.

Governing Law

This website is controlled by PHOENIX CAR RENTAL from our offices located in the state of Arizona, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of Arizona, be accessing this website you agree that the statutes and laws of Arizona, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website.

Guarantee

UNLESS OTHERWISE EXPRESSED, PHOENIX CAR RENTAL EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

USED CAR RENTAL

  • I understand that I am renting a used car that might have minor defects
  • Mileage on odometer is for calculation purposes only
  • I understand that newer cars are available at slightly higher rate
  • Any car with safety issues may be exchanged for a like car without them

The owner does not extend any of its motor vehicle financial responsibility or provide public liability insurance coverage to the renter, authorized drivers or any other driver.

Rates are subject to change based on availability. The contract lists the current rate.
The following are charges above the base rate:

  • The tax rate is 18.55%
  • If any renter or driver does not have full coverage insurance that transfers to rental cars on a primary basis, does not use a credit card, is under 21 or possesses a foreign driver’s license there is a $10.95 – $19.95 a day liability surcharge
  • I am required to bring proof of full coverage car insurance that transfers to a rental car on a primary basis by the end of the rental. THIS IS MY RESPONSIBILITY. Proof of insurance must be in hard copy form.
  • There is an $11.99 service and cleaning charge and a total of $5.50 in ancillary surcharges for storage and traffic citations. Service and cleaning charges voided if full service car wash is performed within 2 hours of return. A receipt for this service must be provided.
  • There is a $3.00 per day per driver charge for anyone PCR permits to use the car. Anyone else who drives the car will be considered an unauthorized user.
  • There is a $12.00 to $50.00 charge for after-hours pick up, drop off, shuttle service, or returning cars to a different Phoenix location. Shuttle service not provided by Phoenix Car Rental.
  • If the vehicle goes out of state, there will be a $25.00 to $50.00 one-time charge.
  • GPS devices are available for rent for $9.95/day. Car seats are available for rent for $6.00/day.
  • If the vehicle is not returned with the same amount of gas, there is a $6.00 per gallon fuel charge
  • I UNDERSTAND THAT PHOENIX CAR RENTAL (PCR) PROVIDES NO COVERAGE FOR THE LIABILITY OF THE RENTER TO ANY PASSENGER IN THE RENTED MOTOR VEHICLE PURSUANT TO A.R.S. § 28-2166(B)(2).
  • PCR PROVIDES ONLY STATUTORY MINIMUM LIABILITY INSURANCE, PROVIDED UNDER NO CIRCUMSTANCES SHALL THE VEHICLE BE USED, OPERATED OR DRIVEN BY ANY PERSON (I) FOR THE TRANSPORTATION OF PERSONS OR PROPERTY FOR HIRE, (II) WHO HAS GIVEN THE COMPANY A FALSE NAME, AGE, OR ADDRESS, (IV) FOR ANY ILLEGAL PURPOSE, (V) WHILE UNDER THE INFLUENCE OF INTOXICANTS OR NARCOTICS. PCR HAS A RIGHT OF SUBROGATION AGAINST ME FOR DAMAGES CAUSED TO PCR BY ME OR ANY UNAUTHORIZED OPERATION OF THE VEHICLE PER A.R.S. §28-2166(D)(2).
  • I AM RESPONSIBLE FOR ALL DAMAGE REGARDLESS OF FAULT.
  • THERE IS NO INSURANCE FOR THEFT, VANDALISM, TIRES, OR PHYSICAL DAMAGE.
  • WE SELL NO ADDITIONAL COVERAGE.
  • IF I RENT A CAR BY THE WEEK, MONTH OR SPECIAL PACKAGE AND RETURN IT PRIOR TO THE END OF THE INTENDED RENTAL TERM, I WILL BE CHARGED HALF THE APPLICABLE WEEKLY BASE RATE FOR EACH DAY OR PORTION THEREOF THAT I KEPT THE CAR, BUT ONLY IF THIS CALCULATION IS LESS THAN THE BASE RATE QUOTED FOR MY INTENDED RENTAL TERM. I WILL RECEIVE NO REFUND OR CREDIT IF THE VEHICLE EXPERIENCES A MECHANICAL PROBLEM, BUT CAN GET A REPLACEMENT.
  • I AGREE TO PAY FOR ANY TIME THE CAR IS NOT USABLE AND I AGREE TO HAVE THIS CHARGED TO MY CREDIT/DEBIT CARD.
  • ALL RENTALS ARE SUBJECT TO GEOGRAPHICAL LIMITATIONS AS DETAILED ON YOUR RENTAL AGREEMENT.
  • A GOOD FAITH ESTIMATE IS SUPPLIED WITH THE RENTAL.
    MY SIGNATURE BELOW CONSTITUTES AN ADEQUATE AND SUFFICIENT SIGNATURE FOR USE ON ALL CREDIT/DEBIT CARD ACCOUNTS. I SPECIFICALLY AUTHORIZE PHOENIX CAR RENTAL USE OF THE SIGNATURE ON CREDIT/DEBIT CARD ACCOUNTS AS MAY BE NECESSARY TO COLLECT PAYMENT OF ALL AMOUNTS DUE UNDER THE RENTAL CONTRACT.

I HAVE READ AND UNDERSTAND ALL CHARGES AND CONDITIONS STATED ABOVE AND ON THE FRONT AND BACK OF THE RENTAL CONTRACT.

A DEPOSIT WILL BE CHARGED TO THE CREDIT/DEBIT CARD PROVIDED.

Contact Information
If you have any questions or comments about these Terms as outlined above, we can be reached at:

PHOENIX CAR RENTAL
3625 W. Indian School Rd
Phoenix, Arizona 85019
USA